Are our Segway tours a great idea for a date with your sweetheart?
Absolutely! Segway tours have been voted into the top 10 list by the readers of HotDateIdeas.com

Confirmation and Photo ID
An e-mail confirmation of your reservation will be sent to you following completion of your tour request. Your tour will be charged at the time of booking. Tour prices or availability are NOT guaranteed until full payment is received and confirmation provided. For security and to reduce fraud a Photo ID will be required by the tour operator when you arrive for your tour. The photo ID must match the name on the reservation.

Rates and Booking Procedure
Prices are per person, unless otherwise specified. All Transactions are in US Dollars. All prices and availability are subject to change without notice. Tour prices or availability are NOT guaranteed until full payment is received and confirmation provided.

Declined Credit Cards If the authorization on the credit card provided is declined, we will attempt to notify you by email at the email address you provided or call you at the telephone number you provided. The reservation will be cancelled and will need to be rebooked depending on availability.

Segway Tour Cancellation and No Show Policy
Reservations require a full deposit via credit card. We will send an e-mail confirmation of the date and time of your tour. Deposits are fully refundable if the reservation is cancelled 3 days -72 hours or more prior to the scheduled tour. We have a limited amount of Segways available for tours. No Shows are charged in full. The pre-paid tour fees WILL NOT be refunded for any reason within 72 hours of your scheduled tour. A signed liability waiver is required prior to your tour departure.

Are Segway tours cancelled in case of fog or rain?
Our tours run fog, light rain or shine. Summer afternoons can be in the 100's. Phase-change technology cooling vests will be supplied free of charge for days that hit 100+ degrees. The Segway PT is designed to run in light rain. In the rare case of a tour cancellation due to a severe rain we will offer space on an alternate date or time. If space on an alternate date or time is not available Shasta Glide ‘n Ride may choose to refund your tour fare at their sole discretion.

IMPORTANT Check your Confirmation for Correct Date and Time
It is your responsibility to be at the designated tour location on the correct date and time. Please check your confirmation carefully. No refund for no-shows.

Changes to Your Reservation For most tours there will be no charge for changes 72 hours prior to the tour date, call Shasta Glide ‘n Ride at 530-242-1150 or 1-866-466-4111 to confirm any changes.

Languages
Segway PT rider instruction and tours are conducted in English

Meals Souvenirs and Miscellaneous Costs
Tour prices do not include Meals, Gratuities, or Souvenirs unless noted.

Tour Rerouting
If special events, parades, festivals, athletic events or construction are in our area the Segway PT tour route will be altered without notice.

Confirming Order and other changes
Remember to call the Phone number on your Confirmation 24 hours prior to your departure to confirm tour details. No refund for no-shows. All changes on confirmed orders should be made directly with Shasta Glide ‘n Ride by calling 530-242-1150 or 1-866-466-4111.

Will my tour be cancelled if it is undersold?
No.

What is a Segway ? How does it work?
The Segway Personal Transporter is the first of its kind - a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway PT sports 5 high-tech gyroscopes that monitor your balance 100 times a second and automatically respond to your body's movements. To move forward, the rider simply leans forward. To stop or move backwards, the rider leans back slightly. The rider glides smoothly as the Segway PT senses where you want to go.

How do I learn to ride a Segway PT?
All first time customers are required to take a 15 - 25 minute on board training session to ensure a safe and enjoyable experience. Riders are trained on safe Segway operation, emergency stops, and our "Share the Road" policy. All riders are required to wear a helmet which is supplied free of charge.

Can I test drive a Segway for 5 minutes ?
We do not offer test drives. Take a tour it is fun!

Is it as easy as it sounds?
Yes! It's easier than riding a bike.

Where can I ride the Segway?
We will be keeping to the trail on the tour. We strongly stress that all Segway riders courteously "Share the Trail" with other bikes and pedestrians. It is the Segway rider’s responsibility to yield to pedestrians. Pedestrians have the right-of way.

How long, fast and far can I ride?
The Segway Tour has a top speed of about 10 miles per hour. A rider can average about 24 miles between battery charges. A fully charged battery will last with constant riding for approximately 6-8 hours. Riding times vary with hills, rider weight and speed. The revolutionary I2 and X2 models will be defaulted in “turtle mode”. Your tour will begin cruising at no more than 6 mph. After we cross the Sundial bridge and start the McConnell Arboretum loop, we will take you off “turtle mode” and bring you up to a possible 10 mph depending on your comfort level. You can enjoy the entire tour on the lower speed. On much more crowded days on the trail we may limit our speed accordingly for a relaxed cruise.

How long does the Segway Tour last? Will we stop for pictures?
The Arboretum Glide is the introductory tour and lasts about an hour long including the 15 - 25 minute training. The Garden Glide tour lasts approximately 2 hours including the 15 - 25 minute training. The more adventurous River Glide tour in the afternoon will take closer to approximately 3 hours including the 15 - 25 minutes of training. We make frequent stops for pictures and there are restrooms along our route.

Where can I make reservations?
Reservations are required for our tours and can be made on our website, by e-mailing us at shglidenride@yahoo.com, or by calling 530-242-1150 or toll-free 1-866-466-4111.

Where does the tour start? Is there Parking?
Tours depart from the Shasta Glide ‘n Ride parking lot at Turtle Bay Exploration Park in Redding, California. Take Interstate 5 to Highway 44 West – take the Auditorium Drive exit and bear to the right. Signs will direct you to our location. Free parking is available and the parking lots do fill up on some summer weekends.

Are reservations required ? How far in advance do I need to reserve?
Please book as far in advance as possible. Reservations are required. We suggest you either book online, e-mail us at shglidenride@yahoo.com, or call 530-242-1150 or toll-free 1-866-466-4111.

What should I wear? I have heard it is very hot in Redding during the Summer.
Summers are sizzling hot in Redding! Dress comfortably, in summer keep layers at a minimum. Highly recommended: Comfortable closed toe flat shoes (no high heels or sandals) light breathable material, and sunscreen. Shorts and a t-shirt are a good fashion idea. Loose flowing clothing is not recommended. Cooling vests will be supplied at no charge when the temperature is 100 degrees or more. Each Segway has a handlebar storage bag for cameras, light jackets and purses. Please leave bulky backpacks at home.

Who can ride a Segway ? Are Segways safe for children or people with disabilities?
Riding a Segway is similar to riding a bike—it's intuitive but nobody is born knowing how to operate it. That's why we offer 15 - 25 minutes of training so you can get familiar with the device. A Segway is not an ideal mode of touring for people with some mobility issues. All guests must be able to easily and quickly step on and off the Segway without any assistance, which requires physical abilities similar to climbing and descending stairs without assistance or use of a handrail.
We will practice on the Segways until everyone feels comfortable and ready to tour The Sacramento River Trail and McConnell Arboretum.

Tour Rider Requirements - The Segway Tour has only a few restrictions. Riders must:

   Be 16 years of age and up, guests under 18 years of age must be accompanied by a parent or guardian. (If you are concerned about mobility issues Please call us to discuss. We want every rider to have a safe tour.)
   Be able to easily and quickly step on and off the Segway without assistance, which requires physical abilities similar to climbing and descending stairs without any assistance or use of a handrail.
   Weigh between 100 and 250 pounds (36 to 113 kilos).
   Wear the helmet that is provided with the tour.
   Sign the Shasta Glide ‘n Ride liability waiver.
   Complete the Segway rider training and test ride.
   Respect road signs, pedestrians, bikes and cars for a safe enjoyable ride.

   The training includes:
   Video introduction
   Hands-on training with an instructor.
   Check-out ride and skills review.
   Education of rider courtesy and rules of the road.

It is important to note that the Segway has not been designed, tested, or approved as a medical device. We do not offer discounts for Children or Seniors.

Can I rent a Segway without the Segway tour?
We do not rent Segways. All of our tours include a guide.

Are the tours cancelled in case of fog or rain?
Our tours run fog, light rain or shine. Segways are designed to run in light rain. In the rare case of a tour cancellation due to a severe rain we will offer space on an alternate date or time if space is available. If space on an alternate date or time is not reasonably available Shasta Glide ‘n Ride may choose to refund your tour fare at their sole discretion.

What happens if I have to cancel ?
Reservations require a full deposit via credit card. We will send an e-mail confirmation of the date and time of your tour. Deposits are fully refundable if the reservation is cancelled 3 days -72 hours or more prior to the scheduled tour. We have a limited amount of Segways available for tours. No Shows are charged in full. The deposit WILL NOT be refunded for any reason within 72 hours of your scheduled tour. A signed liability waiver is required prior to your tour departure.

Damages and Accidents
A Valid ID with picture and credit card: Visa, Mastercard, Discover or American Express may be required for a security deposit on each Segway. Any damage to the Segway is the responsibility of the rider. Please keep in mind that each Segway costs over $ 5000.00. A signed liability waiver is required prior to your tour departure.

Can I arrange for a private group event ?
Yes - We offer private group tours for Corporate functions and families. Whether it's a family vacation or company conference. Private tours are for groups from 6 to 10 people.

Can I buy a Gift Certificate for a Segway Tour?
YES! - Call or come by to pick yours up today!